What is a Cookie?

When you go to a website, it will usually place a small file on your phone or computer. This is called a cookie. 

Sadly, these are not the munchable type.

There are two types of cookies:

  • Necessary
  • Non-necessary 

These cookies do things like remember what page you were on, remember that you are logged in. But they can also be used to track your website activity. 

If we put a necessary cookie on your computer or phone, we don’t need your permission. A necessary cookie is something that is needed to make the website work. Examples of necessary cookies include:

  • Something that keeps the website secure
  • Something that helps load pages faster


But, if we put a non-necessary cookie on your computer or phone, we need your permission. A non-necessary cookie is something that is not needed to make the website work. Examples include:

  • Anything that analyses who you are, what sort of computer or phone you are using, what your software is, or your location
  • Anything that uses to provide you with advert

We try not to use non-necessary cookies, but we do use these:


What we store and why


Google (_ga)

We use Google to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Lasts 2 years


Intercom (intercom-id-, intercom-session-)

We use Intercom to provide help and support throughout the site.

Lasts 1 week.

Mixpanel (Mp_<uid>_mixpanel)

Used by Mixpanel to understand how you use our website so we can improve it.

Lasts 6 months.

What can I do?

We will give you two options:

  • To accept the non-necessary cookies
  • To read more about the cookies and make decisions about which ones to accept 

But don’t worry – if you don’t accept the non-necessary cookies, you can still use the website and all of its features. 

If you have any questions, please email hello@eedi.com