Last updated: October, 2024
Last updated: October 2024
Eedi Ltd is an advanced EdTech learning platform for schools, parents and students created to ensure that every learner has access to great teaching.
This privacy notice is created to inform you of what we do with your personal data when you use our website, make contact with us or use one of our services.
Eedi Ltd (referred to in this policy as “we”, “us”, “our”) is:
Eedi Ltd
86-90 Paul Street
London
England
EC2A 4NE
This notice applies to the following individuals:
Where we have been engaged by a school or education provider, we will process the personal data of the students which have been provided and information gathered through use of the platform. We act as a data processor in relation to the processing of this information.
For clarity, we may continue to process information derived from student and customer data that has been deidentified, anonymized, and/or aggregated such that the data is no longer considered Personal Data under applicable UK Data Protection Laws and in a manner that does not identify individuals or Customer to improve our systems and services and for research and commercial purposes.
We have appointed a Data Protection Officer (DPO), who can be contacted in the following ways should you have any questions or feedback about the way your data is processed:
Email: dpo@eedi.co.uk
Mail: Eedi Ltd
86-90 Paul Street
London
England
EC2A 4NE
We process different kinds of information about you whilst you interact with our site, use our service or apply for a job with us.
We have categorised and grouped together this information as follows:
From teachers:
From teachers on behalf of their students:
From parents:
From parents on behalf of their child:
From those applying for a job with us:
From those visiting our website:
Only essential cookies are enabled by default, this includes cookies required as part of our service offering.
We receive your information when:
Where you have chosen to integrate with Google Classroom, we will receive information from this third party. The data received will be handed in line with Google’s API Services User Data Policy linked here.
We process your information for the following reasons:
We rely on the following lawful basis for processing your information:
We sometimes may need to make personal data available to other organisations. These may include contracted partners who we have employed to process data on our behalf, or other organisations in which we have a specific purpose to share your information. Your information will only be shared with third parties for the purposes set out below:
Our platform is hosted on Microsoft Azure Cloud SQL within the European Union (EU).
As an Ed Tech business, in operating our website and supplying you with our services, it may become necessary to transfer information that we collect from you to locations outside of the UK and Europe (EU).
We ensure that whenever your information is processed by us or by our suppliers and partners operating outside the UK and EU then this is done with appropriate legal safeguards and is protected against unauthorised access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this Notice.
Please contact us for an up-to-date list of the international transfers we currently make.
We will protect your personal data that you have provided to us via appropriate security measures and controls. We implement technical and organisational measures to prevent the loss, misuse or alteration of your personal data, including, but not limited to:
We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected. This includes satisfying any legal, accounting, or reporting requirements.
Where you have entered a contract with us, and payment has been made, information will be kept for a period of 6 years after the contract end date.
For information on how long we store information collected from our cookies please visit our Cookies page here.
You have several rights over your data and to request that we action any of the following.
1. The right to be informed: We will tell you what we are doing with your information.
2. The right of access: You can request a copy of the data we hold on you.
3. The right to rectification: If you think that our records on you are wrong, please let us know. We will correct any factually incorrect information.
4. The right to erasure: In some cases, you can request us to delete your information.
5. The right to restrict processing: You can request us stop using your data for certain purposes.
6. The right to data portability: In some cases, you can ask us for a copy of your data in a format that is machine-readable.
7. The right to object: You can object to some of our processing.
8. Rights in relation to automated decision making and profiling: You can ask us to review any automated decision we have made.
Please note, that some of these rights are not absolute. For further information on your individual rights or to ask any questions please get in touch.
There may be cases where we, as processors, are unable to action your individual right request. If this is the case, we ask that you contact the school or educational provider directly to action your request.
Please let us know if you are unhappy with any of the above information regarding the use of your personal data by contacting the Data Protection Officer.
You also have a right to complain to the Information Commissioner’s Office. You can find their contact details at www.ico.org.uk. We would be grateful for the chance to deal with your concerns before you approach the ICO, so please do contact us in the first instance.
This notice will be updated from time to time, and we ask that you check back regularly.
The version number and date released will always be listed below:
Version Number: 2.0
Last Updated: Oct 2024
Hello from Eedi!
When you sign you up to use Eedi we collect information about you. This includes your personal data such as your name, address and contact information. We want to tell you about all the information we collect, why we collect it and give you details to get in touch with us if you want to find out more.
Our contact details are below so if you ever want to ask a question you can!
Email: dpo@eedi.co.uk
Mail: Eedi Ltd
86-90 Paul Street
London
England
EC2A 4NE
When you use Eedi, we collect information to create your account such as your name. We will also ask your parent/teacher for your date of birth (DOB) and your gender, but you have the option for this information to not be provided. This is your choice.
We will ask for your contact information so that we can contact you and some of your educational data like the name of the school you attend and the address. This is optional. Although most of your data will be provided by an adult, we may still collect this from you in limited circumstances.
Examples of when we might collect data from just you:
Websites and apps also collect a lot of information about you which you may not know about as it’s done through cookies (not the type you eat!). These types of cookies are little files on the website which collect information to try and make it easier and better for you to use Eedi. When you access our website or use Eedi these cookies will not collect information unless we really have to! If there are additional cookies you can turn these on, but this is your choice!
More information about these can be found on our cookies page here.
We also collect information when you interact and use Eedi and our website including information about your computer or phone, the type of website browser you are using, what time you used Eedi, what you did whilst you were interacting with Eedi and if there were any errors.
We also use your answer data to improve Eedi so that we can keep helping all our users and improving our services. We do this without knowing it’s you though!
We use the information we collect:
When we collect data we need to have a lawful reason to do so. These are below:
We sometimes share data with other people and other businesses such as other big technical companies who hold all the data we collect. We will only share your information for the reasons below:
These companies are only allowed to do what we say they can with your data.
We use a big technology company called Microsoft to hold all our data, they keep this information in the European Union. However, some of our partners may need to access this data from elsewhere outside of the UK and Europe (EU). Where this is the case, we make sure all the correct legal agreements are in place to keep it as safe as can be!
If you want to know more about this, you can ask your parent or contact us by email on dpo@eedi.co.uk.
It’s important that we keep your data safe, and that you also keep your data safe!
The ways we try to keep everyone’s data as safe as possible is by:
We will only keep your data for as long as we need it! We keep your information for two school years, after that time it will be deleted, or we will no longer know it’s your data. If you said ‘yes’ to the cookies, we tell you how long that data will be kept in our cookie policy.
You can do lots of things with your personal information. For example, you can ask to see it, or ask us to stop using it.
If you would like to see a copy of the personal information that we have about you, please email us at dpo@eedi.co.uk. Please tell us your name and school and what you would like to see.
If you think that some of your personal information is wrong, please let us know by email.
If you don’t want us to keep or use your personal information, please let us know by email. We might not be able to stop using or keeping some of it because the law tells us we can’t. But we will do our best and explain if we can’t do what you want.
If you are unhappy with the above, you can get in touch and let us know, we are always trying to be better.
You can also contact the Information Commissioner’s Office who are responsible for making sure we do all the rights things with your data. You can find their contact details at www.ico.org.uk.
This notice will be updated from time to time, and we ask that you check back regularly.
The version number and date released will always be listed below:
Version Number: 2.0
Last Updated: October 2024
